Frequently Asked Questions

 No. All of our services are billed flat-rate, not hourly. Whether a visit takes 1 hour or 5 hours, the cost is always the same. This ensures predictable billing and keeps the focus on results, not the clock. 

 No. For marine and reef clients, we install a professional water mixing vat on-site (cost: $400–$650, paid by the client). We use high-quality synthetic salt mixes, which provide cleaner, more consistent water than ocean water or pre-mixed jugs. 

 Ocean water may contain pollutants, parasites, bacteria, and seasonal chemical fluctuations. Synthetic saltwater is clean, stable, and precisely controlled, which keeps fish, corals, and plants healthier long-term. 

Most service companies charge $1.50–$2.00 per gallon for hauled water and $5–$10 per visit for filter pads.

• With S.O. Aquariums, a 200-gallon box of salt costs $60, and a filter floss roll that lasts 6–12 months is $80.
   
• On average, clients save $1,000+ per year in material costs alone.

Every visit includes:

• Tank inspection & livestock health check
   
• Water testing and balancing
   
• Filter & equipment upkeep
   
• Algae removal & substrate cleaning
   
• Glass polishing & exterior wipe-down
   
• Service summary with notes & recommendations

 Yes. Emergency visits are available at a flat $125 rate, subject to availability. These visits focus on stabilizing your aquarium quickly. 

 We currently serve clients across Miami-Dade, Broward, Palm Beach counties. Contact us to confirm if we cover your location. 

 🟦 Broward County 

 Fort Lauderdale, Hollywood, Pembroke Pines, Weston, Davie, Cooper City, Plantation, Sunrise, Coral Springs, Parkland, Miramar, Deerfield Beach, Pompano Beach, Lighthouse Point, Lauderdale-by-the-Sea, Wilton Manors, Oakland Park, Dania Beach, Hallandale Beach, Southwest Ranches, Tamarac, Margate, Coconut Creek 

  🟥 Miami-Dade County 

 Miami, Miami Beach, Coral Gables, Doral, Key Biscayne, Aventura, Sunny Isles Beach, Bal Harbour, Surfside, Bay Harbor Islands, North Miami, North Miami Beach, Miami Shores, Miami Gardens, Miami Lakes, Hialeah, Hialeah Gardens, Medley, Sweetwater, West Miami, Pinecrest, Palmetto Bay, Cutler Bay, South Miami, Homestead, Florida City 

 🟩 Palm Beach County 

 Boca Raton, Delray Beach, Boynton Beach, Lake Worth Beach, Lantana, West Palm Beach, Palm Beach, North Palm Beach, Palm Beach Gardens, Juno Beach, Jupiter 

 Yes. S.O. Aquariums, powered by So Captures LLC, carries $1,000,000 / $2,000,000 general liability insurance. Clients may request a Certificate of Insurance (COI) at any time. 

• Contact us at service@soaquariums.com to schedule a consultation.
   
• For marine/reef systems, we install a water mixing vat (client covers cost, install labor included).
   
• Choose the service plan that fits your aquarium (Bi-Weekly, Weekly, or Custom).
   
• Enjoy a stress-free, professionally maintained aquarium.